Adversities of life in the 21st Centuryhttp://powermoaning.blog.co.uk/en-UKhourly82000-01-01T12:00+00:00Adversities of life in the 21st Centuryhttp://powermoaning.blog.co.uk/http://data5.blog.de/design/preview/66/0b0bdc33608607fc96b23f4af8c305_160x200.jpgA Fresh Starthttp://powermoaning.blog.co.uk/2009/11/19/a-fresh-start-7415987/2009-11-19T21:02:59+01:00 <p><strong>Its taken a couple of days to sink in, but I will soon be free from the thieving bastards at Scottish Power. I've only gone and sold my house. so I will not be switching suppliers - I will simply be leaving the crooked bastards behind. I will however continue to fight Scottish Power on this matter, and yes I know it is a waste of time for myself, but if I can prevent the same thing happening to someone else it will be worth it.</p> <p>I would think that in whichever house I end up living - preferably a detached house - if I use the same appliances that I have now, I should use the same amount of power. If however I don't use as much, then surely that means I never used the alleged amounts of power in the first place - as testified by the drop in usage since the digital meter was fitted. </p> <p>Anyway eight weeks and I'm out of here!!</strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/11/19/a-fresh-start-7415987/#comments">Comments</a> </small> </p>Its taken a couple of days to sink in, but I will soon be free from the thieving bastards at Scottish Power. I've only gone and sold my house. so I will not be switching suppliers - I will simply be leaving the crooked bastards behind. I will however continue to fight Scottish Power on this matter, and yes I know it is a waste of time for myself, but if I can prevent the same thing happening to someone else it will be worth it.

I would think that in whichever house I end up living - preferably a detached house - if I use the same appliances that I have now, I should use the same amount of power. If however I don't use as much, then surely that means I never used the alleged amounts of power in the first place - as testified by the drop in usage since the digital meter was fitted.

Anyway eight weeks and I'm out of here!!

Comments

]]>New Payments!!http://powermoaning.blog.co.uk/2009/10/14/new-payments-7171596/2009-10-14T23:46:49+02:00 <p><strong>Hi, sorry it's been such a long time since my last entry, but nothing much has happened. I've been writing to various sections of the media as well as to Scottish Power themselves. We just received word today that our monthly payments are now set at £90.00 for the next year. Now this may not sound like much, but when you consider at one point around 5 years ago Scottish Power wished us to pay around £300.00 per month - it sort of puts it into perspective. Since that time all that has changed is the fitting of the digital meter in 2007.</p> <p>It may be of interest to note that I have a network of four high end gaming computers running at home which I would say accounts for a fair amount of our usage. I also build and repair computers from home, and have done so since moving into this house. Annually my electricity bills used to get ridiculously high until the new meter was fitted. Not any more now the bills drop annually despite electricity prices increasing - and still Scottish Power insist we used the amount of power recorded by our old meter because it was tested as 'functioning within normal parameters'.</p> <p>Through exhaustive research we have contacted many professional electrician forums and the generally held view, based on our 'symptoms' is an earth leak. An earth leak is a pre-meter leakage of power which feeds back into the meter generating abnormally high false readings.</strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/10/14/new-payments-7171596/#comments">Comments</a> </small> </p>Hi, sorry it's been such a long time since my last entry, but nothing much has happened. I've been writing to various sections of the media as well as to Scottish Power themselves. We just received word today that our monthly payments are now set at £90.00 for the next year. Now this may not sound like much, but when you consider at one point around 5 years ago Scottish Power wished us to pay around £300.00 per month - it sort of puts it into perspective. Since that time all that has changed is the fitting of the digital meter in 2007.

It may be of interest to note that I have a network of four high end gaming computers running at home which I would say accounts for a fair amount of our usage. I also build and repair computers from home, and have done so since moving into this house. Annually my electricity bills used to get ridiculously high until the new meter was fitted. Not any more now the bills drop annually despite electricity prices increasing - and still Scottish Power insist we used the amount of power recorded by our old meter because it was tested as 'functioning within normal parameters'.

Through exhaustive research we have contacted many professional electrician forums and the generally held view, based on our 'symptoms' is an earth leak. An earth leak is a pre-meter leakage of power which feeds back into the meter generating abnormally high false readings.

Comments

]]>Well now, what a Surprise!! Updatehttp://powermoaning.blog.co.uk/2009/08/01/well-now-what-a-surprise-update-6628262/2009-08-01T00:41:24+02:00 <p><strong>I received a letter the other day from Colin Pensom - Chief Moron at Scottish Fuck-ups. Basically he is re-iterating Scottish Fuck-ups long standing argument that the Ombudsmans decision states.....blah, blah, blah. He also states that Scottish Fuck-ups have exhausted their investigation proceedure and found no fault. I expect no less from them, however following exhaustive research, my wife and I have found several expert electricians via the internet who all give the same answer to our electrical problem. An answer which contradicts Scottish Fuck-ups inactive approach. The general consensus of opinion is that we have an earth leak, however Scottish Fuck-ups say they have no reason to dig up the street to see if indeed there is a fault. We are just high users and should be grateful they continue to provide our energy needs.</p> <p>I have no idea whether or not anyone from Scottish Fuck-ups bothers to read this. They have certainly been told about the existence of this blog, its purpose and indeed a link to it. If however one of the morons does, I would like to extend a heartfelt welcome to the putrescent bag of festering pustules. </strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/08/01/well-now-what-a-surprise-update-6628262/#comments">Comments</a> </small> </p>I received a letter the other day from Colin Pensom - Chief Moron at Scottish Fuck-ups. Basically he is re-iterating Scottish Fuck-ups long standing argument that the Ombudsmans decision states.....blah, blah, blah. He also states that Scottish Fuck-ups have exhausted their investigation proceedure and found no fault. I expect no less from them, however following exhaustive research, my wife and I have found several expert electricians via the internet who all give the same answer to our electrical problem. An answer which contradicts Scottish Fuck-ups inactive approach. The general consensus of opinion is that we have an earth leak, however Scottish Fuck-ups say they have no reason to dig up the street to see if indeed there is a fault. We are just high users and should be grateful they continue to provide our energy needs.

I have no idea whether or not anyone from Scottish Fuck-ups bothers to read this. They have certainly been told about the existence of this blog, its purpose and indeed a link to it. If however one of the morons does, I would like to extend a heartfelt welcome to the putrescent bag of festering pustules.

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]]>Well now, What a Surprise!!http://powermoaning.blog.co.uk/2009/07/27/well-now-what-a-surprise-6601008/2009-07-27T23:46:12+02:00 <p><strong>My wife received an email today from the halfwits at Scottish Fuck-ups. This was aparently their response to "Raw Deal". Unsurprisingly they state they have fully exhausted their investigation and find no fault. This however is because exhausting their investigation translates as they have done nothing and intend doing nothing. As far as they are concerned we are paying the money and nothing else interests them.</p> <p>However on a positive note for us - our house is now up for sale. We will rid ourselves of Scottish Fuck-ups one way or another. Again for the benfit of new readers. The electricity supply to my house was fixed when Scottish Fuck-ups changed the meter on 10/04/07, so I am not dumping my problem on anyone else. I want justice for the 8 previous years.</strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/07/27/well-now-what-a-surprise-6601008/#comments">Comments</a> </small> </p>My wife received an email today from the halfwits at Scottish Fuck-ups. This was aparently their response to "Raw Deal". Unsurprisingly they state they have fully exhausted their investigation and find no fault. This however is because exhausting their investigation translates as they have done nothing and intend doing nothing. As far as they are concerned we are paying the money and nothing else interests them.

However on a positive note for us - our house is now up for sale. We will rid ourselves of Scottish Fuck-ups one way or another. Again for the benfit of new readers. The electricity supply to my house was fixed when Scottish Fuck-ups changed the meter on 10/04/07, so I am not dumping my problem on anyone else. I want justice for the 8 previous years.

Comments

]]>New Action Updatehttp://powermoaning.blog.co.uk/2009/07/17/new-action-update-6536435/2009-07-17T22:47:35+02:00 <p><strong>Received a reply today from "Raw Deal". They are apparently making enquiries on my behalf. They will probably get the same bullshit as myself and the CAB got, but hey, at least more people get to hear my story. Maybe I can stop someone else from having the 10+ years of hell I've suffered, just by changing their mind about switching to Scottish Fuck-ups. At least people can make informed decisions.</p> <p>On a slightly different note, I had another estate agent around the other day. He said that the house was easily worth the same price range as other properties in my area (a far cry from the previous guy), so I can now get my house on the market and get away from these thieving bastards at Scottish Fuck-ups.</p> <p>You may think that I am trying to offload my problem to someone else, however the electrical fault was fixed when they changed me to a digital meter. They just don't recognise that I no-longer use the huge amounts of electricity as before - not because I'm using less appliances - but as a direct result of a change of meter, or whatever wiring changes were made at the time the meter was changed.</strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/07/17/new-action-update-6536435/#comments">Comments</a> </small> </p>Received a reply today from "Raw Deal". They are apparently making enquiries on my behalf. They will probably get the same bullshit as myself and the CAB got, but hey, at least more people get to hear my story. Maybe I can stop someone else from having the 10+ years of hell I've suffered, just by changing their mind about switching to Scottish Fuck-ups. At least people can make informed decisions.

On a slightly different note, I had another estate agent around the other day. He said that the house was easily worth the same price range as other properties in my area (a far cry from the previous guy), so I can now get my house on the market and get away from these thieving bastards at Scottish Fuck-ups.

You may think that I am trying to offload my problem to someone else, however the electrical fault was fixed when they changed me to a digital meter. They just don't recognise that I no-longer use the huge amounts of electricity as before - not because I'm using less appliances - but as a direct result of a change of meter, or whatever wiring changes were made at the time the meter was changed.

Comments

]]>New Actionhttp://powermoaning.blog.co.uk/2009/07/13/new-action-6509336/2009-07-13T22:53:04+02:00 <p><strong>I have just finish a spell of night duty, which turned out to be unusually beneficial from an energy consumption point of view. During one of the quiet spells I was reading "The Sunday Post" and came across "Raw Deal" - a consumer help section. I remembered that "Raw Deal" had helped me sort out a problem I had 20 years ago with British Telecom. So I decide - nothing ventured nothing gained. I have therefore written to them detailing what has transpired over the past decade. I have nothing to lose. </strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/07/13/new-action-6509336/#comments">Comments</a> </small> </p>I have just finish a spell of night duty, which turned out to be unusually beneficial from an energy consumption point of view. During one of the quiet spells I was reading "The Sunday Post" and came across "Raw Deal" - a consumer help section. I remembered that "Raw Deal" had helped me sort out a problem I had 20 years ago with British Telecom. So I decide - nothing ventured nothing gained. I have therefore written to them detailing what has transpired over the past decade. I have nothing to lose.

Comments

]]>Is that all?http://powermoaning.blog.co.uk/2009/07/02/is-that-all-6439116/2009-07-02T21:32:57+02:00 <p><strong>Sorry I haven't written much lately, however nothing much has been happening lately. </p> <p>We are still no further forward trying to get answers to our "high usage" suddenly dropping when the meter was changed. </p> <p>Actually one of the girls at work picked up on a very poignant incident. We had been discussing energy consumption in general and more specifically about how my complaint was progressing. I was telling some of my staff about the day (10/04/07) the OFGEM examiner turned up in transport provided by Scottish Fuck-ups. I got to the point where our meter was removed for intensive lab testing, and was about to say that the examiner had told the Scottish Fuck-ups electrician just to leave the check meter as it was already wired to our system, when Amanda asked that very same question. Why didn't they just leave the check meter as your meter?</p> <p>I told her that that was what the OFGEM examiner had asked and was told by the electrician, that he had been given strict instructions that the test meter was to be removed also, and that the new Digital meter was to be fitted. She replied that it seemed to her that something decidedly dodgy was going on at that time, or why else would they insist on removing a perfectly functional meter. I had to agree!</p> <p>Anyway I was reading in one of the papers the other day that the average household electricity bill had breached £1300.00, and I'm thinking to myself - Is that all? God, I was paying £4121.00 some 5 years ago, but apparently didn't have a problematic electricity supply. I'm currently only paying £1500.00 and all that has changed is the meter. If anything I use more appliances than previous years, but don't use the same high level of electricity. How do you explain that? One thing for certain is that Scottish Fuck-ups can't and indeed won't. As long as they get "their" money they don't give a rat's arse. </strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/07/02/is-that-all-6439116/#comments">Comments</a> </small> </p>Sorry I haven't written much lately, however nothing much has been happening lately.

We are still no further forward trying to get answers to our "high usage" suddenly dropping when the meter was changed.

Actually one of the girls at work picked up on a very poignant incident. We had been discussing energy consumption in general and more specifically about how my complaint was progressing. I was telling some of my staff about the day (10/04/07) the OFGEM examiner turned up in transport provided by Scottish Fuck-ups. I got to the point where our meter was removed for intensive lab testing, and was about to say that the examiner had told the Scottish Fuck-ups electrician just to leave the check meter as it was already wired to our system, when Amanda asked that very same question. Why didn't they just leave the check meter as your meter?

I told her that that was what the OFGEM examiner had asked and was told by the electrician, that he had been given strict instructions that the test meter was to be removed also, and that the new Digital meter was to be fitted. She replied that it seemed to her that something decidedly dodgy was going on at that time, or why else would they insist on removing a perfectly functional meter. I had to agree!

Anyway I was reading in one of the papers the other day that the average household electricity bill had breached £1300.00, and I'm thinking to myself - Is that all? God, I was paying £4121.00 some 5 years ago, but apparently didn't have a problematic electricity supply. I'm currently only paying £1500.00 and all that has changed is the meter. If anything I use more appliances than previous years, but don't use the same high level of electricity. How do you explain that? One thing for certain is that Scottish Fuck-ups can't and indeed won't. As long as they get "their" money they don't give a rat's arse.

Comments

]]>Can my life get any worse???http://powermoaning.blog.co.uk/2009/05/20/can-my-life-get-any-worse-6149745/2009-05-20T23:03:14+02:00 <p><strong>A couple of months ago we decided that we'd had enough of Scottish Power's theft. I took 2 weeks off work as annual leave and spent the entire 2 weeks decorating and taking care of all those minor jobs around the home that never seem to get any attention. We painted the front extension - inside and out. Did the hand rails just inside the front gate. I repaired the leaky toilet and re-decorated the bathroom. We re-arranged the kitchen extension and hung new curtains. Shampooed carpets, redecorated the hall, hung new curtains in the living room. Removed my gym equipment and re-instated the third Bedroom. Generally tidied our 2 attic rooms, and re-felted the roof of the Garage and garden shed. Tidied the gardens front and rear. Generally spruced the place up in keeping with other properties in the area. </p> <p>We called in a firm of local estate agents to value the property and get it on the market. The agent arranged to visit on Tuesday at midday. At around 11am on Tuesday a car drew up outside the house as I was putting junk in the car to take to the local council yard. The occupant of the car got out and shouted my name. It turns out he was the estate agent and had been in the area and just though he would come up early rather than go back to his office. He came into the house and had a cursory look around. He asked if we had warrants of completion for the front and rear extensions. I said that the extensions had been carried out before I bought the property 10 years earlier. He then asked what type of heating I had, and whether it was throughout the house. </p> <p>He then said he would be happy to put my house on the market for £70,000.00 - £80,000.00 which is around £40,000.00 - £50,000.00 less than the average price of similar 3 bed roomed unextended properties for sale in the same area. You may be thinking that the other properties on the market may be overpriced, however several of them are already under offer.</strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/05/20/can-my-life-get-any-worse-6149745/#comments">Comments</a> </small> </p>A couple of months ago we decided that we'd had enough of Scottish Power's theft. I took 2 weeks off work as annual leave and spent the entire 2 weeks decorating and taking care of all those minor jobs around the home that never seem to get any attention. We painted the front extension - inside and out. Did the hand rails just inside the front gate. I repaired the leaky toilet and re-decorated the bathroom. We re-arranged the kitchen extension and hung new curtains. Shampooed carpets, redecorated the hall, hung new curtains in the living room. Removed my gym equipment and re-instated the third Bedroom. Generally tidied our 2 attic rooms, and re-felted the roof of the Garage and garden shed. Tidied the gardens front and rear. Generally spruced the place up in keeping with other properties in the area.

We called in a firm of local estate agents to value the property and get it on the market. The agent arranged to visit on Tuesday at midday. At around 11am on Tuesday a car drew up outside the house as I was putting junk in the car to take to the local council yard. The occupant of the car got out and shouted my name. It turns out he was the estate agent and had been in the area and just though he would come up early rather than go back to his office. He came into the house and had a cursory look around. He asked if we had warrants of completion for the front and rear extensions. I said that the extensions had been carried out before I bought the property 10 years earlier. He then asked what type of heating I had, and whether it was throughout the house.

He then said he would be happy to put my house on the market for £70,000.00 - £80,000.00 which is around £40,000.00 - £50,000.00 less than the average price of similar 3 bed roomed unextended properties for sale in the same area. You may be thinking that the other properties on the market may be overpriced, however several of them are already under offer.

Comments

]]>What!!!!http://powermoaning.blog.co.uk/2009/05/12/what-6105629/2009-05-12T23:54:06+02:00 <p><strong>Today I received a letter from another incompetent at Scottish Fuck-ups. This lastest waste of Oxygen tells me that as I pay quarterly on receipt of bills I am missing out on great savings from Scottish Fuck-ups. This is too good an opportunity to miss so a letter is merited. </p> <p>At present I pay their extortion money by monthly Direct Debit - my wife's idea not mine, and have done so for several months now, with paperless (online) billing. My idea was to go to Scottish Fuck-ups head office and beat the s**t out of some of the 'managers' there, and generally create a scene. Just enough to get media attention, then I'd get my story on national TV with a bit of luck, however she said she did not want to have to visit me in jail. I suppose she's right although, I would have thought I'd maybe get leniency if I cited extreme provocation over a sustained period of time.</p> <p>So I'll have to content myself with writing to Mr Moron at Scottish Fuck-ups and, following a few pages of derogatory prose, suggest he actually read my file and then crawl back under whichever rock he came from.</strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/05/12/what-6105629/#comments">Comments</a> </small> </p>Today I received a letter from another incompetent at Scottish Fuck-ups. This lastest waste of Oxygen tells me that as I pay quarterly on receipt of bills I am missing out on great savings from Scottish Fuck-ups. This is too good an opportunity to miss so a letter is merited.

At present I pay their extortion money by monthly Direct Debit - my wife's idea not mine, and have done so for several months now, with paperless (online) billing. My idea was to go to Scottish Fuck-ups head office and beat the s**t out of some of the 'managers' there, and generally create a scene. Just enough to get media attention, then I'd get my story on national TV with a bit of luck, however she said she did not want to have to visit me in jail. I suppose she's right although, I would have thought I'd maybe get leniency if I cited extreme provocation over a sustained period of time.

So I'll have to content myself with writing to Mr Moron at Scottish Fuck-ups and, following a few pages of derogatory prose, suggest he actually read my file and then crawl back under whichever rock he came from.

Comments

]]>Power Systems (Scottish Power)http://powermoaning.blog.co.uk/2009/04/07/power-systems-scottish-power-5907491/2009-04-07T22:03:08+02:00 <p><strong>Just to let everyone know that the man from Power Systems(Scottish Power) has been to check the Shared Cable Head. The outcome was, as you've probably guessed already, the least surprising in the history of surprising outcomes - "there is no problem evident". This is however a little strange as there have been 2 burned fuses in as many years at the main cable head just over a year ago. Furthermore, despite knowing that all four properties are connected, he only checked ours and our neighbour at 108. Once again no-one has bothered to check 112 or 106.</p> <p>I have contacted "The Judge" at "The Sunday Mail" again just to update him on how things have progressed since my last contact. Again I don't expect any assistance from anyone, people nowadays are far too apathetic to get involved in anyone elses contretemps. As I've previously said if this were Hollywood, then just about now some insignificant character would find the solution, the entire situation would be turned on its head, we would be vindicated, and everyone would live happily ever after.....except Scottish Power, who would then be left to pay out to all the customers they've cheated over the years. Sadly though, this is real life, most people today would read this in the papers, at best shake their heads knowingly and say "that's terrible", and then move on to the sports section. </strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/04/07/power-systems-scottish-power-5907491/#comments">Comments</a> </small> </p>Just to let everyone know that the man from Power Systems(Scottish Power) has been to check the Shared Cable Head. The outcome was, as you've probably guessed already, the least surprising in the history of surprising outcomes - "there is no problem evident". This is however a little strange as there have been 2 burned fuses in as many years at the main cable head just over a year ago. Furthermore, despite knowing that all four properties are connected, he only checked ours and our neighbour at 108. Once again no-one has bothered to check 112 or 106.

I have contacted "The Judge" at "The Sunday Mail" again just to update him on how things have progressed since my last contact. Again I don't expect any assistance from anyone, people nowadays are far too apathetic to get involved in anyone elses contretemps. As I've previously said if this were Hollywood, then just about now some insignificant character would find the solution, the entire situation would be turned on its head, we would be vindicated, and everyone would live happily ever after.....except Scottish Power, who would then be left to pay out to all the customers they've cheated over the years. Sadly though, this is real life, most people today would read this in the papers, at best shake their heads knowingly and say "that's terrible", and then move on to the sports section.

Comments

]]>Power Systemshttp://powermoaning.blog.co.uk/2009/03/23/power-systems-5817275/2009-03-23T23:45:45+01:00 <p><strong>Filled out form supplied by Power Systems to allow investigation/upgrading of the shared cable head. Posted today. Need to speak to next door neighbour to see if he has completed his form yet. It seems he has had as many problems as I have had, trying to find power ratings of things like water heaters and Power Showers even cookers. I'm not quite sure why this information is required prior to an inspection visit, but can see the need for it as an indicator of the necessity for fuse upgrade. </p> <p>We have also contacted Colin Pensom to let him know the current state of affairs. I'm still not convinced that he is genuinely interested in helping us. I still believe it is a paper exercise designed to distract the inattentive. I have also written to Rodger Jeffries again detailing why I believe that the Ombudsman Service did not carry out a good and proper investigation. I don't expect to get anywhere with this pursuit, however at least I get my point across.</p> <p>At this juncture in time I would advise anyone with any complaint against a utility company - don't use the Ombudsman Service - its a waste of time and resources. Instead I would recommend the Citizens Advice Bureau. At least they genuinely try to help. </strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/03/23/power-systems-5817275/#comments">Comments</a> </small> </p>Filled out form supplied by Power Systems to allow investigation/upgrading of the shared cable head. Posted today. Need to speak to next door neighbour to see if he has completed his form yet. It seems he has had as many problems as I have had, trying to find power ratings of things like water heaters and Power Showers even cookers. I'm not quite sure why this information is required prior to an inspection visit, but can see the need for it as an indicator of the necessity for fuse upgrade.

We have also contacted Colin Pensom to let him know the current state of affairs. I'm still not convinced that he is genuinely interested in helping us. I still believe it is a paper exercise designed to distract the inattentive. I have also written to Rodger Jeffries again detailing why I believe that the Ombudsman Service did not carry out a good and proper investigation. I don't expect to get anywhere with this pursuit, however at least I get my point across.

At this juncture in time I would advise anyone with any complaint against a utility company - don't use the Ombudsman Service - its a waste of time and resources. Instead I would recommend the Citizens Advice Bureau. At least they genuinely try to help.

Comments

]]>Power Systems in contacthttp://powermoaning.blog.co.uk/2009/03/06/power-systems-in-contact-5707740/2009-03-06T22:48:13+01:00 <p><strong>I received a letter from a Shona Drummond, who seemingly works for Power Systems - which incidentally is a branch of Scottish Power; not a separate company as I was lead to believe. She has requested a rough guide to our power usage, to determine if an upgraded fuse is required at the cable head. She has also requested the same information from our next door neighbour at 108. </p> <p>I contacted her by telephone just to let her know that all four properties in our block are connected through the one central cable head. Again, she was under the impression that only two of the four properties were connected at this cable head. Does this not strike anyone as odd? The fact that members of the same company, looking at presumably the same plans, cannot agree on whether a cable head supplies two or four properties. Does that not constitute a problem in itself?</p> <p>I can assure anyone working at Power systems that; when the power was switched off at number 108 to repair what Frank says, was a burning fuse at 106, our power at 110 definitely went off too. Unfortunately I do not know about the power at 112. However, as three of the four properties in the block were definitely switched off, and Paul Sweeney and Frank of Power Systems said all four properties were linked, I'd say its safe to assume that the power at 112 was off too. </p> <p>Incidentally the electricians who came to repair the fuse could not tell who the burning fuse belonged to so switched the power to all the properties off. So how then was Frank adamant that the burning fuse was not ours, but indeed belonged to 106?</strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/03/06/power-systems-in-contact-5707740/#comments">Comments</a> </small> </p>I received a letter from a Shona Drummond, who seemingly works for Power Systems - which incidentally is a branch of Scottish Power; not a separate company as I was lead to believe. She has requested a rough guide to our power usage, to determine if an upgraded fuse is required at the cable head. She has also requested the same information from our next door neighbour at 108.

I contacted her by telephone just to let her know that all four properties in our block are connected through the one central cable head. Again, she was under the impression that only two of the four properties were connected at this cable head. Does this not strike anyone as odd? The fact that members of the same company, looking at presumably the same plans, cannot agree on whether a cable head supplies two or four properties. Does that not constitute a problem in itself?

I can assure anyone working at Power systems that; when the power was switched off at number 108 to repair what Frank says, was a burning fuse at 106, our power at 110 definitely went off too. Unfortunately I do not know about the power at 112. However, as three of the four properties in the block were definitely switched off, and Paul Sweeney and Frank of Power Systems said all four properties were linked, I'd say its safe to assume that the power at 112 was off too.

Incidentally the electricians who came to repair the fuse could not tell who the burning fuse belonged to so switched the power to all the properties off. So how then was Frank adamant that the burning fuse was not ours, but indeed belonged to 106?

Comments

]]>Letters from Scottish Powerhttp://powermoaning.blog.co.uk/2009/03/04/letters-from-scottish-power-5689502/2009-03-04T01:03:54+01:00 <p><strong>I received my latest letter from Scottish Power today. As much as I distrust the motives, it appears that Mr Pensom is following through with his assertion that he wants to help us. I, for my part still believe it is just a ruse to get us to pay more money again. However I said I would give him a chance and so far it appears he has passed my concerns on to Power Systems regarding the cable head. What happens next is anybodys guess. I am still of a mind to keep plugging away with my complaint, but I'll give him some time to see if he can change my opinion.</strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/03/04/letters-from-scottish-power-5689502/#comments">Comments</a> </small> </p>I received my latest letter from Scottish Power today. As much as I distrust the motives, it appears that Mr Pensom is following through with his assertion that he wants to help us. I, for my part still believe it is just a ruse to get us to pay more money again. However I said I would give him a chance and so far it appears he has passed my concerns on to Power Systems regarding the cable head. What happens next is anybodys guess. I am still of a mind to keep plugging away with my complaint, but I'll give him some time to see if he can change my opinion.

Comments

]]>Rodger Jeffries Again!!http://powermoaning.blog.co.uk/2009/02/26/rodger-jefries-again-5650975/2009-02-26T00:29:35+01:00 <p><strong>I have just completed my latest letter to Roger Jeffries detailing why I believe the Ombudsmans "investigation" was less than fastidious. I have stated that I have no intentions of entering into a long drawn out discussion by letter, however I needed to point out failures by the Ombudsman's Service which clearly would have had a major impact on how the case was conducted after the said investigation should have taken place. </p> <p>Following the admission by Scottish Power that they recognise the possiblity of a serious fault, it proves that the Ombudsman Service did not investigate properly and indeed added to the problem in doing so. I feel that when this situation is resolved properly, Scottish Power needs to look seriously at termination of employment of some of the less diligent members of their customer services staff. I am of course referring to Adrian Edwards, Martin Broddigan, Johann Ellis, and Alexander Duckett for starters.</p> <p>I still don't think that Colin Pensom is going to help us. I think this is purely a ploy to get us to pay money that we are not due. I'll save my next plan of action until I see the results of Mr Pensom's efforts</strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/02/26/rodger-jefries-again-5650975/#comments">Comments</a> </small> </p>I have just completed my latest letter to Roger Jeffries detailing why I believe the Ombudsmans "investigation" was less than fastidious. I have stated that I have no intentions of entering into a long drawn out discussion by letter, however I needed to point out failures by the Ombudsman's Service which clearly would have had a major impact on how the case was conducted after the said investigation should have taken place.

Following the admission by Scottish Power that they recognise the possiblity of a serious fault, it proves that the Ombudsman Service did not investigate properly and indeed added to the problem in doing so. I feel that when this situation is resolved properly, Scottish Power needs to look seriously at termination of employment of some of the less diligent members of their customer services staff. I am of course referring to Adrian Edwards, Martin Broddigan, Johann Ellis, and Alexander Duckett for starters.

I still don't think that Colin Pensom is going to help us. I think this is purely a ploy to get us to pay money that we are not due. I'll save my next plan of action until I see the results of Mr Pensom's efforts

Comments

]]>Could Scottish Powers Case be unravelling???http://powermoaning.blog.co.uk/2009/02/22/could-scottish-powers-case-be-unravelling-5630222/2009-02-22T21:37:12+01:00 <p><strong>Interesting week - electrically speaking. Received my reply from Rodger Jeffries, and unsurprisingly he found in favour of the Ombudsman's service. He feels the Ombudsman Service carried out a good investigation of my case. This is despite several points made by me which are irrefutable. For example in Scottish Power's statement to the Ombudsman they maintain that they sent me bills during the period 1999 to 2001. Yet, a) They tell me they don't have records dating that far back due to the guidelines of the Statute of Limitations; and b) Having received all documentation regarding my case, under the Freedom of Information Act, one of the first documents we find relates reasons for non-issue of bills during the period December 1999 to July 2001. Again in their statement to the Ombudsman - Scottish Power state that they requested I get my own independent electrician to check my wiring, but I have failed confirm that this has been carried out. In my response to the Ombudsman I sent a copy of the email I received from Rae Brown at Scottish Power acknowledging I have had an independent electrician check my wiring along with a signed statement from the electrician concerned. Thirdly Scottish Power also stated to the Ombudsman that they repeatedly sent letters to me whilst I was on direct debit between 2005 and 2006, stating that I needed to increase my payments. In response I sent copies of the letters I received with the phrase "You need do nothing" highlighted along with the dates also highlighted. However despite this electric companies generally increase your payments without making a direct request to you anyway - borne out in the many forums there are on the subject. The Ombudsman essentially accepted everything Scottish Power said and nothing we said. Regrettably Rodger Jeffries sees this as a "good Investigation". I sincerely hope I never encounter a poor investigation then!!</p> <p>I also have an admission by Scottish Power that indeed my usage appears too high indicating a fault somewhere. But they don't know where. In one sense this makes me happy, however if they are aware that there is the potential for my claim to be correct, why are they still demanding all the money they are demanding? And why aren't they looking for the fault, or forcing Power Systems to look for the fault? I would have thought that the 2 burnt fuses in the space of 2 years at the main cable head was proof enough of where the fault may be. Combine that with my high bills and my neighbours (where the faulty cable head is) high bills £1600.00 and them being pensioners, it doesn't take a genius to put the facts together and come up with the answer. </strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/02/22/could-scottish-powers-case-be-unravelling-5630222/#comments">Comments</a> </small> </p>Interesting week - electrically speaking. Received my reply from Rodger Jeffries, and unsurprisingly he found in favour of the Ombudsman's service. He feels the Ombudsman Service carried out a good investigation of my case. This is despite several points made by me which are irrefutable. For example in Scottish Power's statement to the Ombudsman they maintain that they sent me bills during the period 1999 to 2001. Yet, a) They tell me they don't have records dating that far back due to the guidelines of the Statute of Limitations; and b) Having received all documentation regarding my case, under the Freedom of Information Act, one of the first documents we find relates reasons for non-issue of bills during the period December 1999 to July 2001. Again in their statement to the Ombudsman - Scottish Power state that they requested I get my own independent electrician to check my wiring, but I have failed confirm that this has been carried out. In my response to the Ombudsman I sent a copy of the email I received from Rae Brown at Scottish Power acknowledging I have had an independent electrician check my wiring along with a signed statement from the electrician concerned. Thirdly Scottish Power also stated to the Ombudsman that they repeatedly sent letters to me whilst I was on direct debit between 2005 and 2006, stating that I needed to increase my payments. In response I sent copies of the letters I received with the phrase "You need do nothing" highlighted along with the dates also highlighted. However despite this electric companies generally increase your payments without making a direct request to you anyway - borne out in the many forums there are on the subject. The Ombudsman essentially accepted everything Scottish Power said and nothing we said. Regrettably Rodger Jeffries sees this as a "good Investigation". I sincerely hope I never encounter a poor investigation then!!

I also have an admission by Scottish Power that indeed my usage appears too high indicating a fault somewhere. But they don't know where. In one sense this makes me happy, however if they are aware that there is the potential for my claim to be correct, why are they still demanding all the money they are demanding? And why aren't they looking for the fault, or forcing Power Systems to look for the fault? I would have thought that the 2 burnt fuses in the space of 2 years at the main cable head was proof enough of where the fault may be. Combine that with my high bills and my neighbours (where the faulty cable head is) high bills £1600.00 and them being pensioners, it doesn't take a genius to put the facts together and come up with the answer.

Comments

]]>Dare I accept the Olive Branchhttp://powermoaning.blog.co.uk/2009/02/18/dare-i-accept-the-olive-branch-5597730/2009-02-18T00:50:31+01:00 <p><strong>Have just finished composing a letter to send to Mr Colin Pensom at Scottish Power. I am naturally suspicious of peoples motives, however against my better judgement I have been talked into accepting his desire to help us at face value, and at least give him the opportunity to surprise me. It remains to be seen whether he is part of the solution or just another part of the problem.</strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/02/18/dare-i-accept-the-olive-branch-5597730/#comments">Comments</a> </small> </p>Have just finished composing a letter to send to Mr Colin Pensom at Scottish Power. I am naturally suspicious of peoples motives, however against my better judgement I have been talked into accepting his desire to help us at face value, and at least give him the opportunity to surprise me. It remains to be seen whether he is part of the solution or just another part of the problem.

Comments

]]>Could This Finally Be Progress?????http://powermoaning.blog.co.uk/2009/02/17/could-this-finally-be-progress-5589508/2009-02-17T00:44:41+01:00 <p><strong>We received a reply from Westminster the other day. Essentially the reply was unremarkable in that Westminster recommend that we get a Solicitor. Now does this mean that they are humouring us or do they genuinely think we have a case? I'd like to think that it is the later; however getting a Solicitor to take on the case is proving very difficult.</p> <p>Subsequent to this we received our customary threat from Scottish Fuck-ups. i.e. pay up or we'll take you to court blah, blah, blah etc. Anyway she decided to call the Pensom character again. She told him that we are just plain pissed off with the sh*t we get from Scottish Power. However there appeared to be a change of attitude from Mr Pensom in that he informed my wife that he had been doing a bit of research himself into our electricity supply and that indeed all indications are that there (in his words "has been a fault) My wife stated that since the meter change there had been a significant drop in our usage, and that perhaps we were now using electricity at a level more in keeping with everyone else. Mr Pensom however said that our usage is still high in comparison to similar properties - again this ties in with our belief that whilst the change of meter improved the situation - it did not cure the fault. He agreed that such a significant drop in our usage following a meter change would indicate that the fault was not with our internal wiring, but finding the fault is paramount to apportioning blame.</p> <p>From my point of view, I could direct him to a possible cause. Being on a split feed system means that there is one feed comes in from the mains and is looped around all four properties in our block. Each property has its own meter. However the main junction is located at our neighbour's house. Now around three years ago my neighbour smelled burning coming from his meter cupboard. It turns out that one of the fuses in this shared system was on the verge of catching fire. This was subsequently repaired. When we redoubled our efforts to get to the bottom of our electrical fault, someone from Power Systems (the company responsible for mains maintenance) was sent to investigate the problem. He discovered another fuse at my neighbour's house was on the verge of catching fire. Again this was repaired; however no-one has ever tried to determine the cause of these near disasters. Someone from Power Systems called Stefan once said to us "Yes you do have a problem, but we don't know what it is" and left it at that. Afterwards he denied ever saying that.</strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/02/17/could-this-finally-be-progress-5589508/#comments">Comments</a> </small> </p>We received a reply from Westminster the other day. Essentially the reply was unremarkable in that Westminster recommend that we get a Solicitor. Now does this mean that they are humouring us or do they genuinely think we have a case? I'd like to think that it is the later; however getting a Solicitor to take on the case is proving very difficult.

Subsequent to this we received our customary threat from Scottish Fuck-ups. i.e. pay up or we'll take you to court blah, blah, blah etc. Anyway she decided to call the Pensom character again. She told him that we are just plain pissed off with the sh*t we get from Scottish Power. However there appeared to be a change of attitude from Mr Pensom in that he informed my wife that he had been doing a bit of research himself into our electricity supply and that indeed all indications are that there (in his words "has been a fault) My wife stated that since the meter change there had been a significant drop in our usage, and that perhaps we were now using electricity at a level more in keeping with everyone else. Mr Pensom however said that our usage is still high in comparison to similar properties - again this ties in with our belief that whilst the change of meter improved the situation - it did not cure the fault. He agreed that such a significant drop in our usage following a meter change would indicate that the fault was not with our internal wiring, but finding the fault is paramount to apportioning blame.

From my point of view, I could direct him to a possible cause. Being on a split feed system means that there is one feed comes in from the mains and is looped around all four properties in our block. Each property has its own meter. However the main junction is located at our neighbour's house. Now around three years ago my neighbour smelled burning coming from his meter cupboard. It turns out that one of the fuses in this shared system was on the verge of catching fire. This was subsequently repaired. When we redoubled our efforts to get to the bottom of our electrical fault, someone from Power Systems (the company responsible for mains maintenance) was sent to investigate the problem. He discovered another fuse at my neighbour's house was on the verge of catching fire. Again this was repaired; however no-one has ever tried to determine the cause of these near disasters. Someone from Power Systems called Stefan once said to us "Yes you do have a problem, but we don't know what it is" and left it at that. Afterwards he denied ever saying that.

Comments

]]>More from Westminsterhttp://powermoaning.blog.co.uk/2009/02/06/more-from-westminster-5522305/2009-02-06T23:53:27+01:00 <p><strong>Received another letter from Westminster today, requesting I send a copy of the Ombudsman's decision. Does this mean I'm finally getting somewhere? I'd like to think so, however I fear that this may just be wishful thinking on my part. I will try to get a copy sent off tomorrow morning.</p> <p>At the very least I now know someone is taking the time to review my case.</strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/02/06/more-from-westminster-5522305/#comments">Comments</a> </small> </p>Received another letter from Westminster today, requesting I send a copy of the Ombudsman's decision. Does this mean I'm finally getting somewhere? I'd like to think so, however I fear that this may just be wishful thinking on my part. I will try to get a copy sent off tomorrow morning.

At the very least I now know someone is taking the time to review my case.

Comments

]]>Letters, Letters, Lettershttp://powermoaning.blog.co.uk/2009/02/04/letters-letters-letters-5509597/2009-02-04T23:59:44+01:00 <p><strong> Have sent a reply to Westminster detailing all the figures that we highlighted in my last entry. Again I don't expect much, as Scottish Fuck-ups usually ignore Westminster too. What I really need is to find a solicitor willing to take on my case. I Have also written to Rodger Jeffries who is the watchdog of the Energy Supplier Ombudsman Service. I have written to him before and my letter was intercepted by someone in the Ombudsman Service (apparently this is procedural) who following their own (unrequested) review granted permission for me to contact Mr Jeffries directly. </strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/02/04/letters-letters-letters-5509597/#comments">Comments</a> </small> </p> Have sent a reply to Westminster detailing all the figures that we highlighted in my last entry. Again I don't expect much, as Scottish Fuck-ups usually ignore Westminster too. What I really need is to find a solicitor willing to take on my case. I Have also written to Rodger Jeffries who is the watchdog of the Energy Supplier Ombudsman Service. I have written to him before and my letter was intercepted by someone in the Ombudsman Service (apparently this is procedural) who following their own (unrequested) review granted permission for me to contact Mr Jeffries directly.

Comments

]]>Barefaced Factshttp://powermoaning.blog.co.uk/2009/01/29/barefaced-facts-5466724/2009-01-29T01:30:02+01:00 <p><strong>We've just been looking at some of our meter readings over the last few years, whilst contemplating our next move. What seems absolutely clear to us and any of our friends, family and colleagues; but completely bamboozles and bewilders everyone at the Ombudsman's Service and anyone in Scottish Fuck-ups, is the fact that since our meter was changed to a digital meter we use significantly less electricity. The following are some examples. I leave it up to you to draw your own conclusion.</p> <p>Bearing in mind the meter was changed at around 12:00 midday on the 10th April 2007.</p> <p>In January 2006 (before meter change) we used 2393 units of electricity.<br> In January 2007 (before meter change) we used 2034 units of electricity.<br> In January 2008 (after meter change) we used 1494 units of electricity.</p> <p>In May 2006 (before meter change) we used 851 units of electricity.<br> In May 2007 (after meter change) we used 529 units of electricity.<br> In MAY 2008 (after meter change) we used 561 units of electricity.</p> <p>In March 2007 (before meter change) we used 1876 units of electricity.<br> In March 2008 (after meter change) we used 1298 units of electricity.</p> <p>In April 2007 (meter changed on 10th) we used 822 units of electricity.<br> In April 2008 (after meter change) we used 809 units of electricity.</p> <p>I think there is a pattern emerging. However, I still leave you to draw your own conclusions. Scottish Fuck-ups conclusion - we use less appliances in an attempt to prove our case.</strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/01/29/barefaced-facts-5466724/#comments">Comments</a> </small> </p>We've just been looking at some of our meter readings over the last few years, whilst contemplating our next move. What seems absolutely clear to us and any of our friends, family and colleagues; but completely bamboozles and bewilders everyone at the Ombudsman's Service and anyone in Scottish Fuck-ups, is the fact that since our meter was changed to a digital meter we use significantly less electricity. The following are some examples. I leave it up to you to draw your own conclusion.

Bearing in mind the meter was changed at around 12:00 midday on the 10th April 2007.

In January 2006 (before meter change) we used 2393 units of electricity.
In January 2007 (before meter change) we used 2034 units of electricity.
In January 2008 (after meter change) we used 1494 units of electricity.

In May 2006 (before meter change) we used 851 units of electricity.
In May 2007 (after meter change) we used 529 units of electricity.
In MAY 2008 (after meter change) we used 561 units of electricity.

In March 2007 (before meter change) we used 1876 units of electricity.
In March 2008 (after meter change) we used 1298 units of electricity.

In April 2007 (meter changed on 10th) we used 822 units of electricity.
In April 2008 (after meter change) we used 809 units of electricity.

I think there is a pattern emerging. However, I still leave you to draw your own conclusions. Scottish Fuck-ups conclusion - we use less appliances in an attempt to prove our case.

Comments

]]>Phone callhttp://powermoaning.blog.co.uk/2009/01/28/phonecall-5460880/2009-01-28T00:37:41+01:00 <p><strong>Received a phone call from Colin Pensom at Scottish Power or as I still like to call them Scottish Fuck-ups. It seems he is in receipt of my latest letter and was calling to discuss the matters raised in my new complaint. However as I was not available he's going to compose a letter instead.</p> <p>My new complaint incidentally is the same old complaint put in a different way. That being that if my old meter tested within normal parameters then by default my new meter must be faulty, as it registers a much lower usage of electricity. I will wear these bastards down. They will eventually listen to what I am saying. Eventually they will get it sorted.</strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/01/28/phonecall-5460880/#comments">Comments</a> </small> </p>Received a phone call from Colin Pensom at Scottish Power or as I still like to call them Scottish Fuck-ups. It seems he is in receipt of my latest letter and was calling to discuss the matters raised in my new complaint. However as I was not available he's going to compose a letter instead.

My new complaint incidentally is the same old complaint put in a different way. That being that if my old meter tested within normal parameters then by default my new meter must be faulty, as it registers a much lower usage of electricity. I will wear these bastards down. They will eventually listen to what I am saying. Eventually they will get it sorted.

Comments

]]>Westminsterhttp://powermoaning.blog.co.uk/2009/01/27/westminster-5454131/2009-01-27T01:08:22+01:00 <p><strong>Received my reply from Westminster, as expected not really much help. I've now been given another copy of the Ombudsman's crap, and a best wishes note. I'm not trying to be disparaging of Westminster, they can only pass on the rubbish spouted by Scottish Fuck-ups. However, what I cannot seem to get anyone to understand is that - if 3 people living in a 3 bed roomed <u>all electric </u>house use £550.00 of electricity in 3 winter months when electricity is 14p per unit. How is it possible for a single person to have used £435.00 of electricity in 3 summer months when electricity was only 5p per unit? </p> <p>Even at today's 14p unitary price Scottish Fuck-ups expect a single person, living in the above conditions to use £418.58 annually on average (figures supplied by uswitch.com 1 minute ago).</p> <p>Whilst on the uswitch website, I note that for 3 people living in a house such as mine, they would be expected on average to use 6500 - 7000Kwh energy per year. Since my meter was changed to the digital meter I am averaging 10500Kwh per year. I have low energy everything, and have done so for many years. Some of my low energy light bulbs are now beyond the six year life span guaranteed on the packaging when bought. I don't use the standby options on any appliance. For washing purposes clothes and dishes - economy settings are the only settings used. 10500Kwh sounds high, but when you consider that prior to the digital meter we were using on average 20000 - 25000Kwh then 10500Kwh is not so bad. </strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/01/27/westminster-5454131/#comments">Comments</a> </small> </p>Received my reply from Westminster, as expected not really much help. I've now been given another copy of the Ombudsman's crap, and a best wishes note. I'm not trying to be disparaging of Westminster, they can only pass on the rubbish spouted by Scottish Fuck-ups. However, what I cannot seem to get anyone to understand is that - if 3 people living in a 3 bed roomed all electric house use £550.00 of electricity in 3 winter months when electricity is 14p per unit. How is it possible for a single person to have used £435.00 of electricity in 3 summer months when electricity was only 5p per unit?

Even at today's 14p unitary price Scottish Fuck-ups expect a single person, living in the above conditions to use £418.58 annually on average (figures supplied by uswitch.com 1 minute ago).

Whilst on the uswitch website, I note that for 3 people living in a house such as mine, they would be expected on average to use 6500 - 7000Kwh energy per year. Since my meter was changed to the digital meter I am averaging 10500Kwh per year. I have low energy everything, and have done so for many years. Some of my low energy light bulbs are now beyond the six year life span guaranteed on the packaging when bought. I don't use the standby options on any appliance. For washing purposes clothes and dishes - economy settings are the only settings used. 10500Kwh sounds high, but when you consider that prior to the digital meter we were using on average 20000 - 25000Kwh then 10500Kwh is not so bad.

Comments

]]>What a Surprise, Nothttp://powermoaning.blog.co.uk/2009/01/24/what-a-surprise-not-5440283/2009-01-24T22:18:54+01:00 <p><strong>Today I received a letter from my friends at Scottish Fuck-ups. It seems that once again they feel they have to cancel my payment plan as they call it. It seems that my monthly payments of their extortion money or quarterly payments of my regular bill, has in some way transgressed some rule or other, thereby rendering me liable to pay the entire "outstanding" amount they are not entitled to anyway, in one payment. My answer, fine have it your way, lets go to court. I have nothing to fear, and everything to gain. Lets see what a judge says once all the evidence is presented.</p> <p>I also received a letter from Westminster today. Unfortunately it is of no help at all. They have merely passed on a copy of the Ombudsman's decision to me. A decision I already know is "legally binding" in Scottish Fuck-ups opinion. However, if that was really the case, then how come there is an arbitration service available for situations whereby the Ombudsman's decision is disputed? </p> <p>There is also a service within the Ombudsman Service if you believe you have been given a raw deal by the Ombudsman. Why are these services available if an Ombudsman's decision is legally binding? As I already informed Scottish Fuck-ups I do not accept the Ombudsman's ruling, in keeping with instruction received from the Ombudsman Service, because had I accepted the decision I would not be able to pursue any further action legal or otherwise had I done so. If the Ombudsman's decision was the end why would they themselves instruct me in this manner? </strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/01/24/what-a-surprise-not-5440283/#comments">Comments</a> </small> </p>Today I received a letter from my friends at Scottish Fuck-ups. It seems that once again they feel they have to cancel my payment plan as they call it. It seems that my monthly payments of their extortion money or quarterly payments of my regular bill, has in some way transgressed some rule or other, thereby rendering me liable to pay the entire "outstanding" amount they are not entitled to anyway, in one payment. My answer, fine have it your way, lets go to court. I have nothing to fear, and everything to gain. Lets see what a judge says once all the evidence is presented.

I also received a letter from Westminster today. Unfortunately it is of no help at all. They have merely passed on a copy of the Ombudsman's decision to me. A decision I already know is "legally binding" in Scottish Fuck-ups opinion. However, if that was really the case, then how come there is an arbitration service available for situations whereby the Ombudsman's decision is disputed?

There is also a service within the Ombudsman Service if you believe you have been given a raw deal by the Ombudsman. Why are these services available if an Ombudsman's decision is legally binding? As I already informed Scottish Fuck-ups I do not accept the Ombudsman's ruling, in keeping with instruction received from the Ombudsman Service, because had I accepted the decision I would not be able to pursue any further action legal or otherwise had I done so. If the Ombudsman's decision was the end why would they themselves instruct me in this manner?

Comments

]]>No Changes So Farhttp://powermoaning.blog.co.uk/2009/01/22/no-changes-so-far-5421112/2009-01-22T00:26:54+01:00 <p><span>Well, it's been the best part of a week since I received my letter from Westminster, and as yet I have received no further word from anybody. I realise that westminster have more to worry them than my electricity, however I thought that Scottish Fuck-ups would have been in contact.  Sadly no, they are quite content to continue mugging me, so long as they get their money. </span></p> <p><span>I've recently scanned a couple of bills onto my computer in order to copy them to let other media sources see actual bills , and the thought occured to me that I should include something in my blog to let others see too. So here goes. please note that the following images are from around 2003. All that has been altered is my address and account number (not that I think anyone would want to steal my electricity account number) but you can't be too careful. You may need to scroll down to view as it is my first time converting a word document to PDF format, however the bills are there to see.</span></p> <p><span><span><a title="document1" href="http://www.blog.co.uk/media/document/document1/3163985"><img src="http://www.blog.co.uk/srv/media/img/pdf.gif" alt="document1" hspace="5" vspace="5"></a><a title="document2" href="http://www.blog.co.uk/media/document/document2/3163986"><img src="http://www.blog.co.uk/srv/media/img/pdf.gif" alt="document2" hspace="5" vspace="5"></a></span></span></p> <p><span><span>It now remains for me to pay the latest instalment of Scottish Fuck-ups theft money. As usual by cheque - made payable to "Scottish Power Thief's" and crumpled up to slow the theft process down. Not to mention the staples along the coded area of the cheque.</span></span></p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/01/22/no-changes-so-far-5421112/#comments">Comments</a> </small> </p>Well, it's been the best part of a week since I received my letter from Westminster, and as yet I have received no further word from anybody. I realise that westminster have more to worry them than my electricity, however I thought that Scottish Fuck-ups would have been in contact.  Sadly no, they are quite content to continue mugging me, so long as they get their money.

I've recently scanned a couple of bills onto my computer in order to copy them to let other media sources see actual bills , and the thought occured to me that I should include something in my blog to let others see too. So here goes. please note that the following images are from around 2003. All that has been altered is my address and account number (not that I think anyone would want to steal my electricity account number) but you can't be too careful. You may need to scroll down to view as it is my first time converting a word document to PDF format, however the bills are there to see.

document1document2

It now remains for me to pay the latest instalment of Scottish Fuck-ups theft money. As usual by cheque - made payable to "Scottish Power Thief's" and crumpled up to slow the theft process down. Not to mention the staples along the coded area of the cheque.

Comments

]]>Another Avenuehttp://powermoaning.blog.co.uk/2009/01/16/another-avenue-5391229/2009-01-16T23:18:57+01:00 <p><strong>Today I received a letter from Marilyn Livingstone's colleagues in Westminster, to say that they had received her letter along with a copy of my complaint, and were getting in contact with Scottish Fuck-ups immediately on my behalf. It remains to be seen how helpful this will prove to be. As ever I remain hopeful, if not too optimistic.</p> <p>Also today I went to the bank to make arrangements for payment of Scottish Fuck-ups most recent demand for cash they are not entitled to.</strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/01/16/another-avenue-5391229/#comments">Comments</a> </small> </p>Today I received a letter from Marilyn Livingstone's colleagues in Westminster, to say that they had received her letter along with a copy of my complaint, and were getting in contact with Scottish Fuck-ups immediately on my behalf. It remains to be seen how helpful this will prove to be. As ever I remain hopeful, if not too optimistic.

Also today I went to the bank to make arrangements for payment of Scottish Fuck-ups most recent demand for cash they are not entitled to.

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]]>Pointless Exercisehttp://powermoaning.blog.co.uk/2009/01/15/pointless-exercise-5385039/2009-01-15T23:49:55+01:00 <p><strong>Well today Scottish Fuck-ups relieve me of another £10.00, this time in order to receive account information under the freedom of information act. I know it's a pointless exercise, but I still felt compelled to follow through with it. I know this information is a waste of £10.00, because I can't get a Solicitor to take on my case. Why is that? because Scottish Fuck-ups are too big to fight. Meaning they can do what they want, when they want with impunity, because they are above the law. Had I been born in the land of the free, I'd have been suffocated with the volume of lawyers queuing up to get a slice of the action.</p> <p>My problem would never have occurred under a nationalised Power system, as the energy providers would have been forced to fix the problem, however under the denationalised system, which I blame the Conservatives for, the solution to the problem isn't immediately seen, therefore Scottish Fuck-ups don't give a shit. In their eyes it is an imaginary problem on our part. Why is it that following denationalisation, rail companies still frequently have government ministers telling them what they can and cannot do, yet energy companies are free to railroad people at the drop of a hat? </p> <p>For most of us it's comforting to be able to sit back and exclaim how unfair a situation is or how ridiculous a state of affairs seems when it doesn't directly affect us. However to live in the situation of the less fortunate is sometimes soul destroying - knowing that no matter what you do a company like Scottish Fuck-ups will get away with it just because you can't get legal representation as no-one wants to put themselves out and stand up to these cretins.</p> <p>It seems no-one has common decency anymore. I for one would not continue to work for a company that knowingly steals money they aren't entitled to simply because they can't be bothered to get off their corporate fat arse and investigate a problem properly. </p> <p>I have a hobby, which I enjoy. I build and repair computers. If I get a computer to fix and cannot immediately find a solution, I find nothing better than trying to find a solution. I would never hand back a computer that still had a minor glitch just because I couldn't be arsed doing the research. Unlike my friends at Scottish Fuck-ups who believe that investigating a problem means repeatedly sending out an electrician with a load tester who tells you to switch your kettle on, then tells you everything is fine and leaves. </strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/01/15/pointless-exercise-5385039/#comments">Comments</a> </small> </p>Well today Scottish Fuck-ups relieve me of another £10.00, this time in order to receive account information under the freedom of information act. I know it's a pointless exercise, but I still felt compelled to follow through with it. I know this information is a waste of £10.00, because I can't get a Solicitor to take on my case. Why is that? because Scottish Fuck-ups are too big to fight. Meaning they can do what they want, when they want with impunity, because they are above the law. Had I been born in the land of the free, I'd have been suffocated with the volume of lawyers queuing up to get a slice of the action.

My problem would never have occurred under a nationalised Power system, as the energy providers would have been forced to fix the problem, however under the denationalised system, which I blame the Conservatives for, the solution to the problem isn't immediately seen, therefore Scottish Fuck-ups don't give a shit. In their eyes it is an imaginary problem on our part. Why is it that following denationalisation, rail companies still frequently have government ministers telling them what they can and cannot do, yet energy companies are free to railroad people at the drop of a hat?

For most of us it's comforting to be able to sit back and exclaim how unfair a situation is or how ridiculous a state of affairs seems when it doesn't directly affect us. However to live in the situation of the less fortunate is sometimes soul destroying - knowing that no matter what you do a company like Scottish Fuck-ups will get away with it just because you can't get legal representation as no-one wants to put themselves out and stand up to these cretins.

It seems no-one has common decency anymore. I for one would not continue to work for a company that knowingly steals money they aren't entitled to simply because they can't be bothered to get off their corporate fat arse and investigate a problem properly.

I have a hobby, which I enjoy. I build and repair computers. If I get a computer to fix and cannot immediately find a solution, I find nothing better than trying to find a solution. I would never hand back a computer that still had a minor glitch just because I couldn't be arsed doing the research. Unlike my friends at Scottish Fuck-ups who believe that investigating a problem means repeatedly sending out an electrician with a load tester who tells you to switch your kettle on, then tells you everything is fine and leaves.

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]]>Finallyhttp://powermoaning.blog.co.uk/2009/01/14/finally-5379257/2009-01-14T23:37:02+01:00 <p><strong>Today I finally received word from, the thief's in Glasgow that call themselves Scottish Power, about how much they wish to steal from me this month. They want £524.00, which means that three of us in the house manage to only use around £90.00 more for a winter bill at today's prices, than I used as a single person in the summer 10 years ago when the prices were around 1/3 of today's per unit. How does that work out? I sure as hell won't get a reply from Scottish Fuck-ups anyway. That's far to technical for any of their halfwits to understand.</p> <p>It does however afford me the opportunity to write out another cheque in favour of "Scottish Power Thief's". I believe my bank are getting quite used to dealing with these cheques now. Oh, it's alright though, I have explained my motivation for doing so. They know the full story about my electric problem at my bank. It's my favourite subject - to anyone who'll listen that is.</p> <p>As I keep saying, I'm spreading a true story. When you have the truth behind you, you have nothing to fear. </strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/01/14/finally-5379257/#comments">Comments</a> </small> </p>Today I finally received word from, the thief's in Glasgow that call themselves Scottish Power, about how much they wish to steal from me this month. They want £524.00, which means that three of us in the house manage to only use around £90.00 more for a winter bill at today's prices, than I used as a single person in the summer 10 years ago when the prices were around 1/3 of today's per unit. How does that work out? I sure as hell won't get a reply from Scottish Fuck-ups anyway. That's far to technical for any of their halfwits to understand.

It does however afford me the opportunity to write out another cheque in favour of "Scottish Power Thief's". I believe my bank are getting quite used to dealing with these cheques now. Oh, it's alright though, I have explained my motivation for doing so. They know the full story about my electric problem at my bank. It's my favourite subject - to anyone who'll listen that is.

As I keep saying, I'm spreading a true story. When you have the truth behind you, you have nothing to fear.

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]]>Next Stepshttp://powermoaning.blog.co.uk/2009/01/13/next-steps-5368484/2009-01-13T00:44:33+01:00 <p><strong>Following my rant the other day I decided to follow it up by writing to the media again. This time I sent an email to SKY News. I think there is little likelihood that I'll hear anything back, but the more sources I contact the more people get to hear my story. All I want is for people to understand that if they have any dealings with Scottish Fuck-ups they will be royally screwed. I don't care if I upset them or hurt their feelings, I have nothing to fear from these clowns, because I have the truth on my side. There is nothing I would like more than the truth to be told. While I'm here I might add that I have still not received my bill following my meter read.</p> <p>The other day I also mentioned that Marilyn Livingston MSP, had passed my message onto her colleagues in Westminster. Unfortunately for me that means Gordon Brown, who as you know has been involved before. So it is unlikely I'll achieve anything through this source. I'm not meaning to be disparaging about Gordon Brown, I just think he has more pressing problems to attend to.</p> <p>On another note I see Scottish Water has increased its charges, right at the end of a financial year and just after christmas. They are expecting people to pay by the end of February too. Charming isn't it!! </strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/01/13/next-steps-5368484/#comments">Comments</a> </small> </p>Following my rant the other day I decided to follow it up by writing to the media again. This time I sent an email to SKY News. I think there is little likelihood that I'll hear anything back, but the more sources I contact the more people get to hear my story. All I want is for people to understand that if they have any dealings with Scottish Fuck-ups they will be royally screwed. I don't care if I upset them or hurt their feelings, I have nothing to fear from these clowns, because I have the truth on my side. There is nothing I would like more than the truth to be told. While I'm here I might add that I have still not received my bill following my meter read.

The other day I also mentioned that Marilyn Livingston MSP, had passed my message onto her colleagues in Westminster. Unfortunately for me that means Gordon Brown, who as you know has been involved before. So it is unlikely I'll achieve anything through this source. I'm not meaning to be disparaging about Gordon Brown, I just think he has more pressing problems to attend to.

On another note I see Scottish Water has increased its charges, right at the end of a financial year and just after christmas. They are expecting people to pay by the end of February too. Charming isn't it!!

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]]>No Justicehttp://powermoaning.blog.co.uk/2009/01/11/no-justice-5361053/2009-01-11T23:13:15+01:00 <p><strong>I've just spent the last two hours trawling through forum after forum of people like myself caught up in Scottish Fuck-ups ring of extortion. Why are legal firms afraid to take on cases against them? Why is there no justice for all these people, like myself who have good, and in some cases great evidence to show fraudulent behaviour on the part of these corporate morons? I have tried reasoning with these morons. I have tried pointing out solid facts. No joy on either count despite even their own maintenance employees being able to see a problem. </p> <p>I have had employees from Scottish Fuck-ups say - Yes you definitely have a problem - then a week later they've never heard of you or your predicament. I've gone to the media. "BBC Watchdog" say we'll get back to you on that subject - when? "Don't Get Done, Get Dom" say we'll get back to you on that subject - really!! I've contacted every newspaper I can think of - I've had one reply - "We note this bill for £2265.86 is an estimate". Yes it was an estimate but the actual bill was much fucking higher. I have contacted nine firms of solicitors and had two replies. Reply number one says - yes you have a good case but I can't take the case on because Scottish Fuck-ups are too big. I respect that - at least I got an answer. Reply number two says - we can't take on your case due to a conflict of interest. So Scottish Fuck-ups can have legal representation, but I can't because they are too big. </p> <p>I wanted to go through to Spean Street, Cathcart Business Park in Glasgow. I wanted to bang a few heads together to create a scene, show that ordinary people are not afraid of these bastards, take my chances in court. At least my story would have been told, however my wife stopped me, probably correctly too. At the very least I can assure Colin Pensom, Adrian Edwards, Martin Broddigan and the rest of the halfwits at Scottish Fuck-ups that I am not going away. Rest assured I will plague these clowns until my case is dealt with in a proper professional manner. </strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/01/11/no-justice-5361053/#comments">Comments</a> </small> </p>I've just spent the last two hours trawling through forum after forum of people like myself caught up in Scottish Fuck-ups ring of extortion. Why are legal firms afraid to take on cases against them? Why is there no justice for all these people, like myself who have good, and in some cases great evidence to show fraudulent behaviour on the part of these corporate morons? I have tried reasoning with these morons. I have tried pointing out solid facts. No joy on either count despite even their own maintenance employees being able to see a problem.

I have had employees from Scottish Fuck-ups say - Yes you definitely have a problem - then a week later they've never heard of you or your predicament. I've gone to the media. "BBC Watchdog" say we'll get back to you on that subject - when? "Don't Get Done, Get Dom" say we'll get back to you on that subject - really!! I've contacted every newspaper I can think of - I've had one reply - "We note this bill for £2265.86 is an estimate". Yes it was an estimate but the actual bill was much fucking higher. I have contacted nine firms of solicitors and had two replies. Reply number one says - yes you have a good case but I can't take the case on because Scottish Fuck-ups are too big. I respect that - at least I got an answer. Reply number two says - we can't take on your case due to a conflict of interest. So Scottish Fuck-ups can have legal representation, but I can't because they are too big.

I wanted to go through to Spean Street, Cathcart Business Park in Glasgow. I wanted to bang a few heads together to create a scene, show that ordinary people are not afraid of these bastards, take my chances in court. At least my story would have been told, however my wife stopped me, probably correctly too. At the very least I can assure Colin Pensom, Adrian Edwards, Martin Broddigan and the rest of the halfwits at Scottish Fuck-ups that I am not going away. Rest assured I will plague these clowns until my case is dealt with in a proper professional manner.

Comments

]]>Pending the arrival of ....?http://powermoaning.blog.co.uk/2009/01/10/pending-the-arrival-of-5356281/2009-01-10T23:57:38+01:00 <p><strong>Normally, the natural course of events surrounding the arrival of that nasty piece of works "Big Bad Bill" follows a set pattern. Firstly you receive a visit from his Henchman "Meter Man", who tries to convince you he's just an ordinary bloke trying to scrape together a living. He does his thing and leaves. Then generally some 48 hours or so later, along comes "Big Bad Bill" who gives you 14 days notice to pay his extortion fee or he'll send round the heavy squad. </p> <p>On this occasion though, "Big Bad Bill" is late. It's been almost a week since Henchman "Meter Man" was here. Now don't get me wrong, I couldn't care whether "Big Bad Bill" arrived within 10 minutes of Henchman "Meter Man's" visit, or not. As stated in a previous blog entry, I was brought up to pay my bills. But it does concern me that in the not too distant future I get a letter from Scottish Fuck-ups stating that they are closing our agreement due to non-payment.</p> <p>You may think I'm paranoid - and maybe perhaps I am, but it's not the first time they have tried to force us to pay our entire "outstanding Balance" due to non-payment (of 95p). Perhaps I should renege on a payment, force them to take me to court. That way I'd get my story told in front of a judge. Alas it's not that simple. Scottish Fuck-ups don't do court if you are prepared to turn up to defend yourself. </strong> </p> <p> <small> <a href="http://powermoaning.blog.co.uk/2009/01/10/pending-the-arrival-of-5356281/#comments">Comments</a> </small> </p>Normally, the natural course of events surrounding the arrival of that nasty piece of works "Big Bad Bill" follows a set pattern. Firstly you receive a visit from his Henchman "Meter Man", who tries to convince you he's just an ordinary bloke trying to scrape together a living. He does his thing and leaves. Then generally some 48 hours or so later, along comes "Big Bad Bill" who gives you 14 days notice to pay his extortion fee or he'll send round the heavy squad.

On this occasion though, "Big Bad Bill" is late. It's been almost a week since Henchman "Meter Man" was here. Now don't get me wrong, I couldn't care whether "Big Bad Bill" arrived within 10 minutes of Henchman "Meter Man's" visit, or not. As stated in a previous blog entry, I was brought up to pay my bills. But it does concern me that in the not too distant future I get a letter from Scottish Fuck-ups stating that they are closing our agreement due to non-payment.

You may think I'm paranoid - and maybe perhaps I am, but it's not the first time they have tried to force us to pay our entire "outstanding Balance" due to non-payment (of 95p). Perhaps I should renege on a payment, force them to take me to court. That way I'd get my story told in front of a judge. Alas it's not that simple. Scottish Fuck-ups don't do court if you are prepared to turn up to defend yourself.

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