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Posts archive for: January, 2009
  • Barefaced Facts

    We've just been looking at some of our meter readings over the last few years, whilst contemplating our next move. What seems absolutely clear to us and any of our friends, family and colleagues; but completely bamboozles and bewilders everyone at the Ombudsman's Service and anyone in Scottish Fuck-ups, is the fact that since our meter was changed to a digital meter we use significantly less electricity. The following are some examples. I leave it up to you to draw your own conclusion.

    Bearing in mind the meter was changed at around 12:00 midday on the 10th April 2007.

    In January 2006 (before meter change) we used 2393 units of electricity.
    In January 2007 (before meter change) we used 2034 units of electricity.
    In January 2008 (after meter change) we used 1494 units of electricity.

    In May 2006 (before meter change) we used 851 units of electricity.
    In May 2007 (after meter change) we used 529 units of electricity.
    In MAY 2008 (after meter change) we used 561 units of electricity.

    In March 2007 (before meter change) we used 1876 units of electricity.
    In March 2008 (after meter change) we used 1298 units of electricity.

    In April 2007 (meter changed on 10th) we used 822 units of electricity.
    In April 2008 (after meter change) we used 809 units of electricity.

    I think there is a pattern emerging. However, I still leave you to draw your own conclusions. Scottish Fuck-ups conclusion - we use less appliances in an attempt to prove our case.

  • Phone call

    Received a phone call from Colin Pensom at Scottish Power or as I still like to call them Scottish Fuck-ups. It seems he is in receipt of my latest letter and was calling to discuss the matters raised in my new complaint. However as I was not available he's going to compose a letter instead.

    My new complaint incidentally is the same old complaint put in a different way. That being that if my old meter tested within normal parameters then by default my new meter must be faulty, as it registers a much lower usage of electricity. I will wear these bastards down. They will eventually listen to what I am saying. Eventually they will get it sorted.

  • Westminster

    Received my reply from Westminster, as expected not really much help. I've now been given another copy of the Ombudsman's crap, and a best wishes note. I'm not trying to be disparaging of Westminster, they can only pass on the rubbish spouted by Scottish Fuck-ups. However, what I cannot seem to get anyone to understand is that - if 3 people living in a 3 bed roomed all electric house use £550.00 of electricity in 3 winter months when electricity is 14p per unit. How is it possible for a single person to have used £435.00 of electricity in 3 summer months when electricity was only 5p per unit?

    Even at today's 14p unitary price Scottish Fuck-ups expect a single person, living in the above conditions to use £418.58 annually on average (figures supplied by uswitch.com 1 minute ago).

    Whilst on the uswitch website, I note that for 3 people living in a house such as mine, they would be expected on average to use 6500 - 7000Kwh energy per year. Since my meter was changed to the digital meter I am averaging 10500Kwh per year. I have low energy everything, and have done so for many years. Some of my low energy light bulbs are now beyond the six year life span guaranteed on the packaging when bought. I don't use the standby options on any appliance. For washing purposes clothes and dishes - economy settings are the only settings used. 10500Kwh sounds high, but when you consider that prior to the digital meter we were using on average 20000 - 25000Kwh then 10500Kwh is not so bad.

  • What a Surprise, Not

    Today I received a letter from my friends at Scottish Fuck-ups. It seems that once again they feel they have to cancel my payment plan as they call it. It seems that my monthly payments of their extortion money or quarterly payments of my regular bill, has in some way transgressed some rule or other, thereby rendering me liable to pay the entire "outstanding" amount they are not entitled to anyway, in one payment. My answer, fine have it your way, lets go to court. I have nothing to fear, and everything to gain. Lets see what a judge says once all the evidence is presented.

    I also received a letter from Westminster today. Unfortunately it is of no help at all. They have merely passed on a copy of the Ombudsman's decision to me. A decision I already know is "legally binding" in Scottish Fuck-ups opinion. However, if that was really the case, then how come there is an arbitration service available for situations whereby the Ombudsman's decision is disputed?

    There is also a service within the Ombudsman Service if you believe you have been given a raw deal by the Ombudsman. Why are these services available if an Ombudsman's decision is legally binding? As I already informed Scottish Fuck-ups I do not accept the Ombudsman's ruling, in keeping with instruction received from the Ombudsman Service, because had I accepted the decision I would not be able to pursue any further action legal or otherwise had I done so. If the Ombudsman's decision was the end why would they themselves instruct me in this manner?

  • No Changes So Far

    Well, it's been the best part of a week since I received my letter from Westminster, and as yet I have received no further word from anybody. I realise that westminster have more to worry them than my electricity, however I thought that Scottish Fuck-ups would have been in contact.  Sadly no, they are quite content to continue mugging me, so long as they get their money.

    I've recently scanned a couple of bills onto my computer in order to copy them to let other media sources see actual bills , and the thought occured to me that I should include something in my blog to let others see too. So here goes. please note that the following images are from around 2003. All that has been altered is my address and account number (not that I think anyone would want to steal my electricity account number) but you can't be too careful. You may need to scroll down to view as it is my first time converting a word document to PDF format, however the bills are there to see.

    document1document2

    It now remains for me to pay the latest instalment of Scottish Fuck-ups theft money. As usual by cheque - made payable to "Scottish Power Thief's" and crumpled up to slow the theft process down. Not to mention the staples along the coded area of the cheque.

  • Another Avenue

    Today I received a letter from Marilyn Livingstone's colleagues in Westminster, to say that they had received her letter along with a copy of my complaint, and were getting in contact with Scottish Fuck-ups immediately on my behalf. It remains to be seen how helpful this will prove to be. As ever I remain hopeful, if not too optimistic.

    Also today I went to the bank to make arrangements for payment of Scottish Fuck-ups most recent demand for cash they are not entitled to.

  • Pointless Exercise

    Well today Scottish Fuck-ups relieve me of another £10.00, this time in order to receive account information under the freedom of information act. I know it's a pointless exercise, but I still felt compelled to follow through with it. I know this information is a waste of £10.00, because I can't get a Solicitor to take on my case. Why is that? because Scottish Fuck-ups are too big to fight. Meaning they can do what they want, when they want with impunity, because they are above the law. Had I been born in the land of the free, I'd have been suffocated with the volume of lawyers queuing up to get a slice of the action.

    My problem would never have occurred under a nationalised Power system, as the energy providers would have been forced to fix the problem, however under the denationalised system, which I blame the Conservatives for, the solution to the problem isn't immediately seen, therefore Scottish Fuck-ups don't give a shit. In their eyes it is an imaginary problem on our part. Why is it that following denationalisation, rail companies still frequently have government ministers telling them what they can and cannot do, yet energy companies are free to railroad people at the drop of a hat?

    For most of us it's comforting to be able to sit back and exclaim how unfair a situation is or how ridiculous a state of affairs seems when it doesn't directly affect us. However to live in the situation of the less fortunate is sometimes soul destroying - knowing that no matter what you do a company like Scottish Fuck-ups will get away with it just because you can't get legal representation as no-one wants to put themselves out and stand up to these cretins.

    It seems no-one has common decency anymore. I for one would not continue to work for a company that knowingly steals money they aren't entitled to simply because they can't be bothered to get off their corporate fat arse and investigate a problem properly.

    I have a hobby, which I enjoy. I build and repair computers. If I get a computer to fix and cannot immediately find a solution, I find nothing better than trying to find a solution. I would never hand back a computer that still had a minor glitch just because I couldn't be arsed doing the research. Unlike my friends at Scottish Fuck-ups who believe that investigating a problem means repeatedly sending out an electrician with a load tester who tells you to switch your kettle on, then tells you everything is fine and leaves.

  • Finally

    Today I finally received word from, the thief's in Glasgow that call themselves Scottish Power, about how much they wish to steal from me this month. They want £524.00, which means that three of us in the house manage to only use around £90.00 more for a winter bill at today's prices, than I used as a single person in the summer 10 years ago when the prices were around 1/3 of today's per unit. How does that work out? I sure as hell won't get a reply from Scottish Fuck-ups anyway. That's far to technical for any of their halfwits to understand.

    It does however afford me the opportunity to write out another cheque in favour of "Scottish Power Thief's". I believe my bank are getting quite used to dealing with these cheques now. Oh, it's alright though, I have explained my motivation for doing so. They know the full story about my electric problem at my bank. It's my favourite subject - to anyone who'll listen that is.

    As I keep saying, I'm spreading a true story. When you have the truth behind you, you have nothing to fear.

  • Next Steps

    Following my rant the other day I decided to follow it up by writing to the media again. This time I sent an email to SKY News. I think there is little likelihood that I'll hear anything back, but the more sources I contact the more people get to hear my story. All I want is for people to understand that if they have any dealings with Scottish Fuck-ups they will be royally screwed. I don't care if I upset them or hurt their feelings, I have nothing to fear from these clowns, because I have the truth on my side. There is nothing I would like more than the truth to be told. While I'm here I might add that I have still not received my bill following my meter read.

    The other day I also mentioned that Marilyn Livingston MSP, had passed my message onto her colleagues in Westminster. Unfortunately for me that means Gordon Brown, who as you know has been involved before. So it is unlikely I'll achieve anything through this source. I'm not meaning to be disparaging about Gordon Brown, I just think he has more pressing problems to attend to.

    On another note I see Scottish Water has increased its charges, right at the end of a financial year and just after christmas. They are expecting people to pay by the end of February too. Charming isn't it!!

  • No Justice

    I've just spent the last two hours trawling through forum after forum of people like myself caught up in Scottish Fuck-ups ring of extortion. Why are legal firms afraid to take on cases against them? Why is there no justice for all these people, like myself who have good, and in some cases great evidence to show fraudulent behaviour on the part of these corporate morons? I have tried reasoning with these morons. I have tried pointing out solid facts. No joy on either count despite even their own maintenance employees being able to see a problem.

    I have had employees from Scottish Fuck-ups say - Yes you definitely have a problem - then a week later they've never heard of you or your predicament. I've gone to the media. "BBC Watchdog" say we'll get back to you on that subject - when? "Don't Get Done, Get Dom" say we'll get back to you on that subject - really!! I've contacted every newspaper I can think of - I've had one reply - "We note this bill for £2265.86 is an estimate". Yes it was an estimate but the actual bill was much fucking higher. I have contacted nine firms of solicitors and had two replies. Reply number one says - yes you have a good case but I can't take the case on because Scottish Fuck-ups are too big. I respect that - at least I got an answer. Reply number two says - we can't take on your case due to a conflict of interest. So Scottish Fuck-ups can have legal representation, but I can't because they are too big.

    I wanted to go through to Spean Street, Cathcart Business Park in Glasgow. I wanted to bang a few heads together to create a scene, show that ordinary people are not afraid of these bastards, take my chances in court. At least my story would have been told, however my wife stopped me, probably correctly too. At the very least I can assure Colin Pensom, Adrian Edwards, Martin Broddigan and the rest of the halfwits at Scottish Fuck-ups that I am not going away. Rest assured I will plague these clowns until my case is dealt with in a proper professional manner.

  • Pending the arrival of ....?

    Normally, the natural course of events surrounding the arrival of that nasty piece of works "Big Bad Bill" follows a set pattern. Firstly you receive a visit from his Henchman "Meter Man", who tries to convince you he's just an ordinary bloke trying to scrape together a living. He does his thing and leaves. Then generally some 48 hours or so later, along comes "Big Bad Bill" who gives you 14 days notice to pay his extortion fee or he'll send round the heavy squad.

    On this occasion though, "Big Bad Bill" is late. It's been almost a week since Henchman "Meter Man" was here. Now don't get me wrong, I couldn't care whether "Big Bad Bill" arrived within 10 minutes of Henchman "Meter Man's" visit, or not. As stated in a previous blog entry, I was brought up to pay my bills. But it does concern me that in the not too distant future I get a letter from Scottish Fuck-ups stating that they are closing our agreement due to non-payment.

    You may think I'm paranoid - and maybe perhaps I am, but it's not the first time they have tried to force us to pay our entire "outstanding Balance" due to non-payment (of 95p). Perhaps I should renege on a payment, force them to take me to court. That way I'd get my story told in front of a judge. Alas it's not that simple. Scottish Fuck-ups don't do court if you are prepared to turn up to defend yourself.

  • First Action of the New Year

    Just prior to the close of last year I sent an email of my story to Marilyn Livingston who is a local MP and an MSP. She is involved in energy committee's within the government. Therefore I felt she was a good choice to send my problem to. I Received a reply yesterday to say that she has read my story, however, problems like this to do with energy are dealt with exclusively by Westminster. She has therefore passed my story onto her colleague in Westminster. I don't know if this will do any good, but I'm willing to try anything to prove my story.

    This company cannot continue to get away with fleecing millions of pounds from it's customers. Sooner or later something has to be done to stop this kind of corporate robbery. I am a reasonably well educated professional person. Back in my school days I passed both Mathematics and Arithmetic 'O'grades with 'A' passes. I have a reasonable grasp of figures and know what does and doesn't add up. Quite frankly my electricity bill hasn't a hope in hell of ever adding up - unless you are a Scottish Power halfwit.

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