Adversities of life in the 21st Century

I don't know if they will be any better at finding a solicitor any closer to my home, but I need to get this situation ended. The stress and Ill-health it has caused, both myself and my family over the last 9 years is too much to bear now. Short of using candles for light, burning wood from the local forest for heating and cooking, and washing our clothes and ourselves in the local river system; I am at a loss as to how I can save any more electricity.

Most people will recognise the quote used as the title for this entry - from Herman Melville's 'Moby Dick'. The full quote being:

"To the last, I grapple with thee;
From hell's heart, I stab at thee;
For hate's sake, I spit my last breath at thee"

1. If power prices have recently risen by 61% and at these higher prices of today Scottish Power expects a single person living in an all electric 3 bedroomed house with average insulation to use £403.11 per year, how come they charged me £435.00 for 3months in the summer of 1999 and a further £437.00 for 3 months in the autumn of 1999?

2. If an average user of electricity uses between 9 and 15 units per day in the summertime, how come I manage to use 27.5 units per day when nothing in the house is on and we are all away in our caravan on holiday - with receipts to prove the holiday?

3. Why did Scottish Power set a direct debit of £80.00 per month if I appeared to be using far more energy than £960.00 (bearing in mind the figures above in question 1) would cover in a year and then wait until the end of the year to tell me I still owed several hundred pounds?

4. Why, in 2005/2006 when I went back onto a Direct Debit, was my payment set at £66.50 per month. Scottish Power have consistently said I am a high user of electricity; so why set such a small amount – then wait until the end of the year to say I need to pay more?

5. Scottish Power has never explained why since my meter was changed to a digital meter on 10/04/07 my electrical consumption has halved? This lead to a situation which directly conflicts with information not explained in question 2, as this time when we went on holiday in the caravan our daughter stayed at home and averaged 10 units of electricity per day, so explain that?

6. No-one has explained to me how my complaint about my electricity supply to the Ombudsman became a complaint about metering issues. I was aware when my meter was changed when still on white meter, that the meter was not faulty. I complained that my supply was faulty. Scottish Power insisted that an independent examiner check my meter, even though neither Scottish Power nor I disputed the meter function.